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Creating & Editing Formulas

Formulas connect the assumptions in your ROI Model or Calculator to its calculated results

They let you use values from Inputs and other Outputs to calculate measures such as savings, benefits, ROI, payback and operational improvements.

ROI Studio provides a Formula Editor for building and checking these calculations.

How formulas work

A formula combines:

  • References to values in your model

  • Numbers

  • Arithmetic operators

  • Supported functions

  • Logical comparisons

For example, a simple annual benefit calculation might represent:

Annual Volume × Saving per Transaction

Rather than manually entering the current values, the formula references the relevant model elements.

When those values change, the calculated result changes with them.

Create a Formula Output

To create a standard calculated Output:

  1. Open Show Components.

  2. Go to Outputs.

  3. Select Std Formula Output.

  4. Enter a Display Label.

  5. Open the Formula Editor.

  6. Insert the required references and operators.

  7. Check the displayed Result.

  8. Configure the result formatting.

  9. Select Save.

A Std Formula Output may also appear as Standard Output when using the component type swap controls.

Use references

Formula references connect the calculation to existing elements in your model.

For example, imagine the model contains:

Annual Calls

and:

Cost per Call

A formula can reference both:

[Annual Calls] × [Cost per Call]

If Annual Calls or Cost per Call changes, the calculated Output updates accordingly.

Reference Inputs

Use Input references when the calculation depends on an assumption or value entered into the model.

Examples might include:

  • Annual Volume

  • Employee Count

  • Cost per Employee

  • Current Performance

  • Improvement Rate

  • Implementation Cost

These values become the starting points for your calculations.

Reference Outputs

Outputs can also be referenced by other Outputs.

This lets you build calculation chains.

For example:

Calls Contained

could be calculated from:

Annual Calls × Containment Rate

Then:

Annual Gross Saving

could reference Calls Contained rather than repeating the entire first calculation.

Finally:

Net Annual Benefit

could reference Annual Gross Saving and subtract annual technology costs.

This creates:

Inputs

Operational calculations

Financial calculations

Final KPIs

Build calculations in stages

For more sophisticated business cases, consider using several meaningful Outputs rather than one very large formula.

For example:

Annual Calls

Calls Contained

Agent Hours Saved

Labour Cost Saving

Total Annual Benefit

Net Annual Benefit

ROI

This makes the model easier to understand and maintain.

It also gives individual calculations a clear business meaning.

Arithmetic operators

The Formula Editor supports standard arithmetic operations.

Operator
Meaning

+

Add

-

Subtract

×

Multiply

÷

Divide

^

Power

%

Percent helper

( )

Group calculations

< > =

Comparisons

Use parentheses when you need to control the order in which calculations are performed.

Use numbers in formulas

You can include numeric values directly in a formula.

ROI Studio also provides quick constants including:

  • 100

  • 12

  • 365

These can be useful for common conversions and annualisation.

For example, a monthly value could potentially be annualised using:

Monthly Value × 12

Use direct constants only when the value genuinely belongs in the calculation rather than representing a business assumption users should be able to change.

If a value is an important assumption, consider making it an Input instead.

Percentage calculations

The % control acts as a percent helper.

When working with percentage-based assumptions, make sure the formula treats the value in the intended way.

For example, if a model uses an improvement percentage, verify the resulting calculation using the live Result before saving.

Don't rely only on the fact that the Output looks like a percentage.

The underlying calculation must also be correct.

Logical functions

ROI Studio supports logical functions for calculations that need different results under different conditions.

These include:

  • IF

  • AND

  • OR

For example, IF can be used when one result should apply when a condition is true and another when it is false.

Logical functions can be useful for business rules, but keep them understandable.

If a formula becomes difficult to follow, consider separating the logic into additional Outputs.

Aggregation and calculation functions

The Formula Editor also supports functions including:

  • SUM

  • AVG

  • MIN

  • MAX

  • ABS

  • NPV

These provide additional ways to work with groups or transformations of values.

For example:

SUM

can calculate a total.

AVG

can calculate an average.

MIN and MAX

can identify or constrain values around lower or upper cases.

ABS

returns the magnitude of a value without its negative sign.

NPV

supports net-present-value-style calculations for discounted cash-flow modelling.

For the complete operator and function list, see Formula Reference.

Check the Result

The Formula Editor displays a live Result.

Use this before saving.

Don't check only whether the formula can be accepted.

Ask whether the result makes business sense.

For example, if you're calculating:

Users × Saving per User

test the calculation using values where you already know the expected result.

This is particularly useful when building more complicated formulas.

Worked example

Imagine you want to calculate annual savings based on the number of users and saving per user.

First create:

Numerical Input — Users

Then create:

Numerical Input — Saving per User

Next add:

Std Formula Output — Annual Saving

Build the formula:

[Users] × [Saving per User]

Check the Result using sample values.

If:

Users = 100

and:

Saving per User = £2,000

the expected result is:

£200,000

Once the result is correct, configure the Output as currency and save it.

Then Preview the model.

Formula validation

ROI Studio checks the formula before allowing an invalid calculation to be treated as complete.

If the formula isn't valid, you may see:

Please confirm the formula.

If this happens, review the Formula Editor.

Check for:

  • Missing references

  • Missing operators

  • Incomplete expressions

  • Empty gaps between operators or values

  • Incorrect grouping

Correct the formula and check the Result again.

Avoid empty operator gaps

Every part of the formula should form a valid expression.

For example, don't leave a calculation in an incomplete state such as:

[Annual Volume] ×

or:

[Annual Volume] + ÷ [Cost]

If the formula isn't complete, finish or correct the expression before saving.

Formula dependencies

When one Output references another, a dependency is created.

For example:

Net Annual Benefit

may depend on:

Total Annual Benefit

which may itself depend on:

Labour Saving

If you later change one of those upstream calculations, downstream results can also change.

This is expected behaviour.

Preview important results after changing formulas used elsewhere in the model.

Deleting referenced elements

ROI Studio protects formula dependencies.

If you attempt to delete an element that another calculation still references, deletion can be blocked.

You may see:

Cannot delete! This component is used in other components for calculations.

Before deleting the element:

  1. Identify the formulas that reference it.

  2. Change or remove those references.

  3. Check the affected results.

  4. Retry the deletion.

For more information, see Editing, Copying & Deleting Elements.

Formula complexity

A technically valid formula isn't necessarily a good model design.

For example, one very long formula containing many nested conditions may be difficult to understand later.

Where appropriate, break the calculation into meaningful intermediate Outputs.

Instead of:

One large formula → ROI

consider:

Volume Impact

Time Saving

Labour Saving

Total Benefit

Net Benefit

ROI

This makes the logic easier to review and explain.

Formulas and Charts

Charts can also use calculated values.

The Formula Editor provides a Chart-specific token:

index

index represents the position of a data point:

1, 2, 3...

Use this when configuring Chart calculations that need the position of each data point.

For more information about Charts, see Charts.

Configure the result

After the calculation is correct, configure how the result should be displayed.

Standard Formula Outputs can present values using formats including:

  • Numerical

  • Percentage

  • Time

  • Currency

You can also configure supported presentation options such as:

  • Decimal places

  • Prefix

  • Suffix

  • Currency

  • Colours

  • Tooltip

  • Icon

  • Attached Resources

Formatting should communicate what the result represents without changing the underlying calculation.

For more information, see Styling, Icons & Number Formats.

Formulas and hidden Outputs

Calculated Outputs can also participate in conditional visibility.

Where supported, Calculate on Hidden controls whether an Output continues to calculate while it isn't visible.

This can matter when another Output depends on the hidden result.

For more information, see Conditional Visibility & Calculate on Hidden.

Test formulas with different assumptions

A formula that produces the expected result for one set of values can still behave incorrectly elsewhere.

Before publishing, test important calculations with different Input values.

Consider:

  • Typical values

  • Low values

  • High values

  • Zero where appropriate

  • Percentage extremes where appropriate

Check that the result continues to make sense.

Preview the complete calculation chain

After saving formula changes, Preview the Calculator.

Change relevant Inputs and confirm that:

  • The expected Outputs change

  • Downstream calculations update

  • Percentages behave correctly

  • Currency and units are displayed correctly

  • Conditions still work

  • Headline KPIs remain credible

Formula validation confirms that a formula can be processed.

It does not replace reviewing whether the business calculation itself is appropriate.

Best practices

When building formulas:

  • Use clearly labelled Inputs and Outputs.

  • Build complex calculations in logical stages.

  • Use references rather than repeating calculations unnecessarily.

  • Use parentheses where calculation order matters.

  • Check the live Result before saving.

  • Test with values where you know the expected answer.

  • Avoid leaving incomplete operator gaps.

  • Avoid unnecessarily nested logic.

  • Treat important assumptions as Inputs rather than burying them in formulas.

  • Review downstream Outputs after changing an upstream calculation.

  • Preview the complete model before publishing.

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